Admin & Configuration

Configuring IrisCX settings in your workspace.

• How to Create an Incoming Webhook URL for Microsoft (MS) Teams
• 🔐 Understanding User Roles in IrisCX
• 🧭 Creating Guides in IrisCX
• Configuring IrisCX Session Statuses
• Configuring & Customizing IrisCX
• Managing Login Issues
• Adding New Users
• Acuity Scheduling Integration