How to add IrisCX to the home screen of your mobile device so it acts like an app
IrisCX is a video platform that uses AI and AR built-in functionalities to remotely diagnose, solve problems, and share insights. IrisCX connects service experts from their computers with an end-customer mobile phone, allowing service experts to see what the customer sees. Our goal is to simplify remote diagnosis and potentially solve the customer’s issue without a physical appointment.
IrisCX is a browser-based application, meaning you can access it from any device including your computer, your tablet, and your mobile phone.
- For iPhones, open Safari, and go to your IrisCX workspace
- For Androids, open Google Chrome, and go to your IrisCX workspace
On Android Device
- Launch the Chrome browser on your mobile device
- Enter your workspace URL (e.g. https://yourcompany.iriscx.com)
- Tap the three dots in the upper right corner of the screen to open the menu
- Select Add to Home Screen
- You’ll be prompted to name the shortcut before adding it
- Tap "Add" to add the shortcut to your home screen
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On iOS Device
- Launch the Safari browser on your mobile device
- Enter your workspace URL (e.g. https://yourcompany.iriscx.com)
- Look for the share icon at the bottom of the screen (it looks like a square with an arrow pointing out of the top)
- Select Add to Home Screen
- You will have the option to name the shortcut before adding it
- Tap "Add" in the upper-right corner of the screen to add the shortcut to your home screen
