Help Center
English
Español
Français
Visit IrisCX.com
Español
Français
Connection Issues
Logging In
Connection Issues
Additional Functionality
User Guides
Training Videos
Admin & Configuration
Release Notes
FAQ
Automation
Integrations
SendGrid
Customer Experience
Back to home
Help Center
Connection Issues
Logging In
Connection Issues
Additional Functionality
User Guides
Training Videos
Admin & Configuration
Release Notes
FAQ
Automation
Integrations
SendGrid
Customer Experience
Connection Issues
Sessions that won't connect, audio issues, barriers to joining a session.
Why are end-users unable to join?
Why are end-users having trouble connecting after joining?
Why is my video not visible? And what's that echo?
How to improve my customer's video quality?
Why won't my calls connect?
What does Client & Connection information mean?
My customer is having trouble hearing me. What's going on?
How to give access to your camera and microphone from your browser
I'm getting an error when I start a new session. Now what?