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Help Center
Additional Functionality
Logging In
Connection Issues
Additional Functionality
User Guides
Training Videos
Admin & Configuration
Release Notes
FAQ
Automation
Integrations
SendGrid
Customer Experience
Additional Functionality
Tips and tricks to get the most value out of using IrisCX.
Can I self-record an IrisCX video?
How to download the transcription of an IrisCX session
What is an IrisCX session status, and how do I update it?
How to give permission to record your screen on MacOS
How does a service expert switch their camera mid-session from their phone?
How do I turn on Custom Session Fields in my workspace?
What to do if my Video Playback is not available?
How do I save IrisCX videos?