Help Center
English
Español
Français
Visit IrisCX.com
Español
Français
Release Notes
Accessing IrisCX
Customer Intake
Self Guided Video Intake
Connection Issues
Additional Functionality
User Guides
Training Videos
Admin & Configuration
Release Notes
FAQ
Automation
Integrations
SendGrid
Customer Experience
AI Features
Back to home
Help Center
Release Notes
Accessing IrisCX
Customer Intake
Self Guided Video Intake
Connection Issues
Additional Functionality
User Guides
Training Videos
Admin & Configuration
Release Notes
FAQ
Automation
Integrations
SendGrid
Customer Experience
AI Features
Release Notes
Summary of the software changes in IrisCX releases.
Version 4.1.6: Intake forms
Version 3.3.18 - Manual location input, search improvements
Version 3.3.15 - Data insights, new user interface, instructions, Salesforce 2.0
Version 3.3.16 - Sharing protection settings, copy customer link
Version 3.3.12 - Video preview screen
Version 3.3.8 - On-site record
Version 3.3.6 - Screen and app sharing
Version 3.3.5 - Zoom, flashlight, and more
Version 3.3.4 - Virtual background
Version 3.3.4 - Test sessions
Version 3.3.1 - Transcription, UI/UX upgrades
Version 3.1 - New in-session features, 2FA, and more
Version 2.5.2 Release Notes
Version 2.5.1 Release Video
Version 2.5.1 Release Notes
Version 3.3.28 - Feedback screen
Version 4.1.3: Dashboard updates, Tableau analytics